No. This is the most important difference to understand before you decide.

Cheap Shopee TENS patches block the pain signal at the skin surface. You feel less pain while the patch is on. The moment you take it off, the signal returns — because the locked muscle underneath was never touched.

The Lumera NeuroFlow uses EMS — Electrical Muscle Stimulation. The signal travels past the surface, past the 2cm wall where massage pressure dies, directly into the deep cervical muscle tissue. It forces the muscle to contract and release in a controlled rhythm until the chronic grip breaks and blood flow restores.

Yes — with one important placement rule.

The Lumera NeuroFlow is designed for posterior placement only — the back of the neck and upper traps, centered over C7 (the prominent bump at the base of the back of your neck). This is the exact position used in clinical physiotherapy for cervical EMS rehabilitation.

The device must never be placed on the front of the throat, the sides of the neck, or near the carotid artery. The butterfly design ensures correct placement — both wings lay across the upper trapezius muscles on either side of the spine, sitting entirely on the posterior surface.

The device is CE certified and ISO compliant — every safety specification has been tested and validated before a single unit reached a user.

Three steps.

• Step 1: Place the butterfly patch on the posterior base of your neck — center the hub over the C7 bump at the back of your neck where it meets your upper back. Both wings lay flat across your upper traps.
• Step 2: Press the M button to select your mode. Start on Mode 3 or 4. Intensity level 8–12 to begin.
• Step 3: Sit down. Put on the television. Leave it on for 15 minutes.

No app. No complicated setup. No professional guidance needed. The white remote means you can adjust mode and intensity without reaching to the back of your neck.

• 1 x Lumera NeuroFlow butterfly EMS patch
• 1 x White handheld remote control
• 1 x USB-C charging cable
• 1 x Set of replacement gel pads
• 1 x Quick-start instruction card

The device is wireless and rechargeable. One full charge provides multiple sessions.

Yes. The butterfly patch is designed for multiple users — the gel pad adhesive can be replaced and the device wiped clean between users.

This is why we recommend the two or three unit bundle. Chronic neck pain is almost never a one-person household problem — and the bundle means the person next to you stops suffering too.

Yes — and here is why.

The bone degeneration is real. But that is not the primary source of your daily pain. Research consistently shows that up to 80% of chronic neck pain comes from the surrounding muscles locking up to protect the spine — not the bone itself.

When your deep cervical muscles lock into chronic contraction, they starve themselves of blood flow and trap lactic acid. That is the pain you feel every morning. The Lumera NeuroFlow targets those locked muscles — not the bone. The bone does not need to change. The muscle does.

Because they were all working on the surface — and your pain lives deeper.

Published research found that TCM massage pressure loses nearly 75% of its force before reaching 2 centimetres into the muscle. Your deep cervical muscles sit deeper than that. Your sinseh's technique is real — but the physics of massage pressure prevent it from reaching the muscles that are locked.

Physio stretches cannot stretch open a muscle that the brain has already shut down. And acupuncture provides temporary relief at the surface without breaking the deep contraction cycle.

The Lumera NeuroFlow sends EMS directly past the 2cm wall — to where the locked muscle actually is. That is why it works when surface treatments have not.

The deep cervical muscles — when locked in chronic contraction — can compress the nerve roots that run through the cervical spine, causing the radiating numbness and pain down the arm that many users describe as "a shot of novocaine that never wears off."

Releasing the chronic muscle contraction through the NeuroFlow's EMS cycling reduces the mechanical pressure on those nerve roots. Many users report that arm numbness and radiating pain reduce as the neck muscle tension releases.

If your radiating pain is caused by a herniated disc or severe structural stenosis, the muscle mechanism alone may not fully resolve it. But for the majority of chronic neck pain sufferers whose arm symptoms are driven by muscle-related nerve compression, the result is real.

Completely drug-free. No pills. No creams. No chemicals.

The Lumera NeuroFlow delivers electrical pulses that force the deep cervical muscle to contract and release. Nothing enters your body. Nothing is swallowed or absorbed. No liver or stomach impact.

No. EMS devices are contraindicated for anyone with a pacemaker, implanted cardiac device, or active implanted medical device. Do not use the Lumera NeuroFlow if you have any implanted electronic medical device.

Also contraindicated during pregnancy, over broken or irritated skin, or over areas of active inflammation or infection. Please consult your healthcare practitioner if you have any serious medical condition before use.

Most users feel something within the first session — a gentle warmth spreading from the base of the neck across the shoulders as blood returns to tissue that has been shut off.

Visible, lasting improvement in posture and range of motion typically builds over consistent daily use for 2–4 weeks. The deep cervical muscles have been in chronic contraction for years — they need repeated, consistent signalling to fully restore the neuromuscular connection and hold the released position.

Once a day. 15 minutes.

Watch television, sit in your chair, use it after dinner. The device works passively — you do not need to do anything while it runs.

Daily use matters because the brain-to-muscle signal that has been weakened over years does not restore in one session. Each session reinforces the neuromuscular connection incrementally until the released position becomes the muscle's new default.

Yes. The butterfly patch sits entirely on the posterior neck — it can be worn under a collar or shirt without anyone knowing it is there. The white remote sits discreetly at your side.

Many users wear it during their afternoon work block when neck tension peaks around 2–3 PM.

Try the Lumera NeuroFlow every day for 90 days.

If you do not wake up one morning, turn your head, and realise you forgot to notice the pain — email us at support@lumerahealth.com and say "It didn't work."

We offer 90 days because the deep cervical muscles take consistent daily signalling to fully reset. Some users feel the difference in session one. Others take 3–4 weeks. 90 days gives you enough time to know with certainty.

Our refund rate is under 1%. That is not a marketing number. That is what happens when something actually does what it claims.

We are in our soft launch phase. The Lumera NeuroFlow has not gone to market through wellness centres, physio clinics, and corporate health programmes yet — that is when the commercial price of S$149.99 applies.

Right now, for this first batch of 1,000 units, we are releasing directly to the people who need it most at S$79.99. Once this batch is gone, the soft launch price closes with it.

We stopped supplying through Shopee and Lazada. Too many counterfeit listings were using our name and selling cheap TENS units in our packaging — not the genuine NeuroFlow with the correct EMS specifications.

The only place to get the genuine Lumera NeuroFlow is through our official store. If you see it listed on Shopee or Lazada, it is not our product.

Email support@lumerahealth.com. Say "It didn't work." Full refund within 48 hours. No form, no conditions, no store credit.

That is the entire process. We do not make it complicated because we are confident it will work — and because we know you have already spent enough money on things that didn't.